If you examine the annual Auditor General’s reports, it is
apparent that the government department lacks technical expertise in drafting requirements
specifications, tender specifications, planning, coordination, design, tender
evaluation, project implementation, supervision, quality control, testing, and
so on. This resulted in projects that
are not useful, designs that are not practical, poor quality and workmanship, structural
failures, wrong material used, late or non-deliveries, abandoned projects, and
many other defects. This list goes on
and on and at great cost to the government and inconvenience and loss of
opportunity to the citizens who were the intended beneficiaries of these
projects. Somehow somewhere along the line since the formation of Malaysia, the
development of our engineering expertise was derailed. This happened both in
the public and private sectors.
Engineering is both an art and a science. We can learn science in universities,
but art requires practical experience.
Unlike other professions, engineering projects and product cycles can take a long
time, usually in years and multiples thereof. A
good engineer would, therefore, take many years of intense training through the
numerous engineering processes. In
addition to this, an engineering manager would also need training in management
science and practices.
When Malaya got its independence in 1957, the civil service
was still run by the British. To ensure
a smooth succession, Tunku agreed with Britain that the British in the service
should undergo natural attrition. They
will be replaced by Malaysians as and when the expats retire. This may be one of the important lessons
learned from the experience of India and Burma who got their independence ahead
of us.
After the events of 1969, everything changed. The Tunku has lost his power. His foresight is
being sidelined. The new administration needed
to garner support and what better way to do this than to retire the British
civil servants early and replace them with Malaysians. And so
the Malaysianization program was accelerated. However, an action of this
magnitude is more than likely to have unintended consequences but unfortunately, our leaders during that time did not anticipate them and take the necessary corrective
measures.
What I describe here is typical scenarios that could have
taken place in many organizations.
Obviously, with different organization setups, people and organizational
functions and challenges, a variety of scenarios and outcome would have taken
placed.
Over the years, the British have not placed many Malaysians
in high positions in the civil service.
Suddenly with the mass exodus of the British, Malaysians who are not
trained for their new jobs were promoted. In other disciplines, those promoted
may be able to acquire the basic skills required within a short time. However, with engineering, we were not so
lucky. Engineers who have not acquired the skills and experience to
perform the engineering task of the department were promoted to be the heads of
department simply because they were there.
How were these new heads who are lacking in skills and experience going
to lead their department? How were they
going to instruct and train the junior engineers on skills that they do not have? How were they going to evaluate the work of
the department? Not surprisingly, to hide their incompetency, these new heads became
more political. The juniors, instead of
getting mentored, were bullied. Unless
these engineers were self-starters, they were few avenues for them to acquire
the engineering skills required.
Pretty soon, these junior engineers were promoted, and the
process repeats itself. We ended up with
a whole generation of engineers without the requisite skills and expertise. Some of the hardcore technical sections within
the department were disbanded as they cannot perform. The difficult tasks were given out to
consultants who faced the same expertise problems. Projects were also implemented
as turnkey projects where there is no need even for close supervision by the
government department.
To compound the problem, Malaysia also faces severe brain
drain. Whatever left of the engineering
skills and talents were further depleted.
This problem has continued until today.
It is so severe that the Government has set up the Talent Corporation to
encourage our talents working overseas to return, unfortunately without much
success.
That’s where we are today, and it is reflected very clearly
in the Auditor General’s reports. The challenge is how to get us back on
track. Engineering is the backbone of
any society. With poor engineering
skills, we are losing billions of Ringgits.
The defective infrastructure will further constrain us and reduces our
competitiveness. There is an urgent need for the government to recognize this
problem, not only in engineering but in other areas of the government
administration. Only then can this issue
be discussed openly and plans for corrective actions be made. Using conventional methods, the corrections may
take a generation or more. Fortunately,
this is the information age. With innovative
and creative approaches that leverage technology, we may be able to reduce the
time frame drastically. We must recognize this and face-up to the challenges.
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